Healthcare Call Center Representative - PC Job at concentrix, San Antonio, TX

  • concentrix
  • San Antonio, TX

Job Description

Baptist Health is looking for a Medical Call Center Rep (Scheduler) to join our team at the Patient Connection Hub located at 2424 Harrodsburg Rd, Lexington, KY 40504.

  • 1st shift hours

  • Paid training

  • Position will be transitioning to Work-from-Home after set criteria has been met

Position Responsibilities

  • Works in a fast paced, call center environment accepting incoming calls promptly and makes outbound calls in a professional and courteous manner.

  • Schedules appointments electronically for new and established patients, collects and inputs information into our electronic EHR while maintaining a high degree of accuracy.

  • Independently works to resolve patient and provider questions related to patient care referrals, pre-authorizations/pre-certifications and insurance verifications.

  • Indexes medical records according to defined processes.

  • Demonstrates the highest level of commitment, compassion and customer service for all of our patients, providers and other team members.

  • Possesses and displays excellent verbal and written communication skills with ability to convey information in a clear, focused and concise manner while following proper grammar rules.

  • Demonstrates strong telephone communication and etiquette skills.

  • Maintain composure during moments of stress and maintain a helpful disposition at all times.

  • Excellent attendance, punctuality, and ability to meet and maintain established metrics are crucial to being successful in this role.

Minimum Education, Training, and Experience Required

  • High School Diploma or equivalent.

  • Strong computer skills.

  • Strong research and problem-solving abilities.

  • Must be able to successfully pass a thorough background check and drug screen.

  • Excellent attendance, punctuality, and ability to meet and maintain established metrics are crucial to being successful in this role.

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

Job Tags

Work from home, Day shift

Similar Jobs

MJ Tank Lines

Local Fuel Tanker Driver - CDL (Class A) Job at MJ Tank Lines

 ...a family-owned bulk petroleum transportation company located in Southern California, seeking highly professional CDL (Class A) Hazmat Fuel Tanker Drivers to join our growing fleet. Our drivers are responsible for delivering various petroleum products to our customers... 

D.G. Coleman, Inc.

CLASS A TANKER DRIVER- Night Shift Job Job at D.G. Coleman, Inc.

CLASS A TANKER DRIVER- Night Shift JobThis position is a dedicated haul 5 to 6 Nights a week. Shift may start 6-9 PM and usually is a 10-...  ...Requirements to be considered Minimum of 3 years verifiable CDL A Driving experience including 1 year of mountain drivingGood... 

The Dorm

Senior Clinical Therapist - New York, NY Job at The Dorm

 ...009, The Dorm has been a mission-driven, client-centered mental health organization that has been bringing comprehensive, evidence-based...  ...status, ancestry, marital status, partnership status, creed, sexual and reproductive health decisions, genetic predisposition or carrier... 

Signature Heating, Cooling and Plumbing

Drain Technician Job at Signature Heating, Cooling and Plumbing

 ...Cooling & Plumbing, were looking for a driven and dependable Drain Technician who takes pride in solving problems the right way, values...  ...promotes from within. Responsibilities: Perform drain cleaning services for residential customers, ensuring efficient and effective... 

10-4 Logistics USA

CDL A School Graduate - Regional Truck Driver Job at 10-4 Logistics USA

 ...Our company is recruiting CDLA truck drivers with little or no experience to join a regional fleet based in Holland, Michigan. With consistent freight and mileage, these routes provide regular weekly home time, a competitive weekly paycheck, and a full benefits package...